Mediterraneo Catering

FAQ

What You Need to Know Before Ordering


How far in advance do I need to reserve my date?

We suggest reserving your date as soon as it is confirmed. Summer weekends and all dates in December fill very quickly.


Our minimum order for social events is $250.


Our minimum order for corporate events is $150.


Do you require a deposit?

Yes, this guarantees your placement on our calendar. A 50% initial payment is required for corporate and social events. If the event is booked less than 7 days before the event full payment is required at booking.


We require final payment and final guest count no later than 5 days before the event.


Cancellation

Because our food is purchased and prepared fresh for each order, cancellations must be received 72 hours prior to your event. Late cancellations will be charged 75% of total ordered.


Are you insured?

We are fully licensed and insured for product liability up to $2 Million.


Do you provide tastings?

Yes. We gladly prepare a selection of our most popular menu items for your enjoyment when you come in to plan your event.


Can I make up my own menu or make changes in your menus?

Absolutely! We love to help you create a special menu just for your party! If you choose one of the menus on this website, you are welcome to make any additions or changes you prefer.


Can you provide for vegetarian and special dietary needs?

We have wide variety of vegetarian, vegan and other special needs menu items. When you come in to plan your event, we will discuss your dietary needs and suggest a menu that will be suitable for you and your guests. Please tell us if we need to consider food allergies.


Can I buy my own alcoholic beverages?

Mediterraneo Catering does not have a liquor license but we will gladly serve your beverages. We will be happy to help you with quantities and selections in various price ranges. We do not charge a corkage fee.


Can you provide bartenders for my party?

Yes. Our bartenders are trained and professional. As a general rule, you need to allow one bartender per 100 guests for beer and wine bars and one bartender per 75 guests for full bar service.


How many staff will be at my event?

The number of staff needed depends on the menu chosen, how many guests you are expecting and whether you choose china or disposable products. When we prepare your proposal, estimated hours and costs for staff will be included.


How will I know what my total event cost will be?

After our meeting and discussing your needs for the event, we will prepare an itemized estimate for you. There will be separate line items for food, staff, rental equipment, china, and linens - whatever you need us to provide or coordinate for you.


Do your servers wear uniforms?

Our trained, professional staff is attired in black shirts and vests. They are crisp, neat, and always ready to help with a smile!


Can you take care of china, glassware and linens for me?

We work with a reputable rental company that have many patterns of china, flatware and glassware available, as well as a full color range of linens. Once you make your choices, we will order and arrange for delivery of rental items. We also coordinate the set up the day of your event.


How about tents, tables and chairs?

A full range of styles and sizes are available from our rental vendors. Usually we have the rental company tent person come to your location to measure for tent needs.


Do you require a contract?

Yes. Email us at info@mediterraneo-catering.com if you would like a copy.


Do you charge a gratuity on your bill?

We do not put gratuities on our invoices unless directed to do so by the client. Gratuities are left to your discretion. We do not put tip jars on bars for private parties and weddings.

Gratuities are left to your discretion.


Levels of Service

What you need to know before ordering. Mediterraneo Catering offers various levels of service. We can provide as little or as much help as the client requires.

Your order can be picked up at one of our two kitchen facilities.


We will gladly deliver the food to your event for $25. The cost may be less or more depending on the distance from our kitchen to your event.


We will deliver and set-up the food in chafers or your favorite serving platters for an additional $30(for small parties). The set-up charge may be more for larger parties Please be advised that set-up takes a minimum of 45 minutes to one hour.


We can deliver, set-up and serve the meal. The number of staff needed for your event will depend on the service style (buffet, sit-down, passed hors deurves etc) and the number of guests. Service staff cost approximately $25 per hour and require a minimum of 4 hours per event.


To Place an Order: Call 312-420-1610

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